Check-in is from 3:00 PM and check-out is by 10:00 AM. Early check-in or late check-out may be available on request, subject to availability.

We can accommodate early check-in or late check-out requests depending on availability. Please let us know your plans, and we’ll confirm if it’s possible closer to your arrival or departure date.

Yes, we offer free parking on the premises. Please note that Parking availability varies by property. Please review the individual property listing for specific details regarding vehicle capacity, parking arrangements, and any applicable restrictions.

Unfortunately, we do not allow pets in the property to ensure a comfortable stay for all our guests, especially those with allergies.

Yes, the property is family-friendly. We provide a crib and high chair upon request. Please let us know if you have specific needs, and we'll do our best to assist.

Each property listing includes essentials like Wi-Fi, a fully equipped kitchen, air conditioning, a washing machine, and linens. We also provide complimentary toiletries, coffee, and tea.

Check-in instructions will be provided prior to your arrival. Access arrangements vary between properties and may include keyless entry, lockboxes, or other secure access methods. Please refer to the information sent to you before check-in or contact us if you require assistance.

We offer a flexible cancellation policy for most bookings. Cancellation terms may vary depending on whether you book directly with HQ Stays or through a third-party platform. Please review the cancellation details before confirming your reservation, or contact us directly for clarification.